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FAQ Section

As a general rule, every 4 - 6 weeks. But the most reliable trigger is your pressure gauge — backwash when pressure rises 8 - 10 PSI above your clean baseline, regardless of the calendar.
Yes, for sand filters. Backwashing too frequently removes the fine layer of debris that actually improves filtration. Let pressure guide you, not a rigid daily schedule.
Typically 2 - 3 minutes, until the sight glass runs clear. Followed by a 30 - 60 second Rinse cycle before returning to Filter mode.
Possible causes: exhausted sand media that needs replacement, a broken lateral inside the tank, incorrect water chemistry (high pH reduces chlorine effectiveness), or insufficient pump run time for adequate pool turnover.
The filter element (cartridge) typically lasts 2 - 3 years with proper cleaning every 2 - 4 weeks. The housing itself can last much longer with routine maintenance.
Yes, significantly. Rainwater dilutes chemicals and brings in organic debris. During peak monsoon in India, increase backwash frequency to every 2 - 3 weeks and monitor pressure more closely.
High pressure means restricted flow. The pump strains, water circulation suffers, and chemical distribution becomes ineffective. Backwash immediately. If pressure doesn't drop, inspect for channelled sand, broken internals, or a failed multiport valve.
Replace the sand if: pressure doesn't return to baseline after backwashing, pool water stays cloudy with correct chemistry, or the media is over 5 - 7 years old. Visible clumping or channelling in the sand is also a clear sign.
Backwashing is a routine hydraulic flush that removes trapped particles from sand media. Deep cleaning involves a chemical treatment (typically a filter cleaning solution) that breaks down oils, sunscreen, algae residues, and scale that backwashing alone cannot remove. Do a deep clean every 6 - 12 months.
Enough to achieve at least one complete water turnover. For most residential pools in India (40,000 - 80,000 litres), this means 8 - 10 hours per day. High-use pools (hotels, clubs) may need 16 - 24 hours.
Yes. Hard water (high calcium and magnesium content) causes scale to form on sand media and cartridge elements, reducing their effectiveness over time. In hard water areas, add a regular acid wash to your maintenance routine and consider a multimedia filter with scale-resistant media.
Sand filters remain the most practical choice for most Indian residential pools — they're durable, easy to maintain, and handle variable source water quality well. Cartridge filters are suitable for smaller pools where high water clarity is a priority. The right choice depends on pool size, usage, and water source.
Not recommended. Even a day or two without filtration in a busy pool allows bacteria and algae to establish. If the pump or filter is down for repairs, maintain chemical levels and run a manual vacuum. Bring the filter back online as quickly as possible.
Every swimmer introduces organic matter — sweat, sunscreen, oils, and bacteria — that the filter must process. A hotel pool with 40 - 50 daily swimmers will need filter attention 2 - 3 times more frequently than a family pool used a few times a week.
Look for ISO-certified manufacturers or importers who follow established quality standards. In India, MSME registration and import-export certification indicate a legitimate, accountable supplier. DS Water Technology holds ISO certification, MSME registration, and importer-exporter certification — giving customers confidence in product quality and supply chain reliability.

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